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Course Outline
Module 1: Understanding Root Causes
- Distinction Between Problem Cause and Non-Detection Cause
- Definitions and Importance
- Examples from Industry-Specific Processes
- Defining Actions for Both Types of Causes
Module 2: Data Collection and Analysis Tools
- Required Input Data for Analysis
- Identifying and Gathering Necessary Data
- Real-Life Examples from Your Processes
- Tools for Root Cause Analysis
- 5 Whys Analysis
- Methodology and Application
- Case Studies from Your Industry
- Ishikawa (Fishbone) Diagram
- Major Categories: People, Methods, Machines, Materials, Measurements, Environment
- Deep Dive into Each Category
- Diagram Analysis and Validation of Most Probable Cause
- Selecting the Most Probable Cause from Identified Possible Causes
- Other Applicable Tools
- Discussion on Additional Tools Based on Problem Complexity
- Examples and Application Scenarios
- 5 Whys Analysis
Module 3: Corrective Actions vs. Corrections
- Definitions and Differences
- Correction: Immediate Action to Fix the Problem
- Corrective Action: Measures to Prevent Recurrence
- Practical Examples from Your Processes
Module 4: Plausibility Verification
- Verifying Logical Links
- Ensuring Logical Connection Between Root Cause, Defined Actions, and Evidence of Implementation
- Practical Steps and Case Studies
Module 5: Effectiveness Verification
- Methods to Verify Effectiveness of Actions
- Monitoring and Measurement Techniques
- Feedback Mechanisms
- Real-Life Examples and Application
Module 6: 8D Methodology
- Introduction to the 8D Problem-Solving Process
- Overview and Steps of the 8D Method
- Practical Application and Case Studies
- Benefits and Implementation Strategies
Conclusion:
- Recap of Key Learnings
- Q&A Session
- Interactive Discussion on Real-Life Applications and Challenges
Requirements
Who Should Attend:
- Quality Assurance Professionals
- Process Engineers
- Operations Managers
- Production Supervisors
- Anyone involved in problem-solving and process improvement initiatives
Benefits to Companies:
- Enhanced problem-solving capabilities within the team.
- Reduced downtime and costs associated with recurring issues.
- Improved quality and reliability of products and services.
- Strengthened culture of continuous improvement and proactive management.
This course proposal aims to equip your team with the necessary skills and knowledge to perform effective root cause analysis and implement corrective actions that lead to sustained improvements in your processes.
14 Hours
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